Marcy Baker has over 20 years of experience in the healthcare industry working on both the payer and provider sides. She has held various positions in the Provider eSolutions Department at Aetna over the last 10 years, including developing and driving the strategy to increase provider adoption of electronic transactions and Aetna's Secure Provider Website. She currently leads Aetna's Electronic Remittance and Payments initiative Her responsibilities include management of ERA/EFT enrollment processes for medical providers, increasing utilization of electronic payments and implementation of CAQH's EFT Enrollment Utility.
Prior to joining Aetna, Ms. Baker worked in Provider Relations and Contracting at Cigna Healthcare and spent 6 years working in specialty physician practices.
In addition to his position as Executive Director for EHNAC, Mr. Barrett is President, CEO of IGI Global Health, a provider of services to HIE's, EMR, Portals and EDI Transactional platforming. He also currently serves as a board trustee on the NJ HITEC Regional Extension Center.
Mr. Barrett has 10 years leading healthcare professional services organizations including PricewaterhouseCoopers, SAIC, Covansys and Virtusa. He has 20 years in senior management roles in payer organizations including: MassMutual, Connecticut Mutual, Travelers and Aetna. He has also lead and grown healthcare and other software/solutions companies including: MultiMate, Barrett Consulting Group, Medical banking Exchange (MBEXX) and Claredi Corp. He has also been in senior leadership for the American Dental Association Business Enterprises Inc. (ADABEI), the for-profit, wholly owned subsidiary of the ADA, a provider organization. He has served as chairman of WEDI, and ASCX12N Insurance Subcommittee and has been on a number of other industry board roles.
He speaks nationally on a variety of e-Health/e-Commerce and industry topics and is involved in a number of industry coalitions promoting the use and implementation of both administrative and clinical transactions, including the development and proliferation of electronic health records (EHR) and "Meaningful Use" including the National Health Information Network (NIHN) and Health Information Exchanges (HIE's).Mr. Barrett continues to work on key e-Health industry initiatives that lay the foundation for health information technology - including support and implementation of the American Reinvestment and Recovery Act (ARRA), Health Insurance Portability and Accountability Act (HIPAA),the Health Information Technology for Economic and Clinical Act (HITECH and Accountable Care Act (ACA).
Robert Bowman is CORE Manager with CAQH, where he facilitates the development of CAQH CORE Operating Rules, helps entities with implementing the operating rules, and speaks frequently across the country addressing the themes of streamlined administrative and clinical data integration as these apply to exchanges between payers and providers. Mr. Bowman’s previous assignments included serving as an EDI manager for Humana, project manager for ACS, a Xerox Company, and as a manager at IDE Interstate.
As President and Co-Founder of Orange Health Solutions, Nicole brings an innovative vision, deep knowledge of healthcare, technology and business solutions together to uniquely build Orange Health Solutions. Prior to Orange, she was a founding Executive and Chief Information Officer for Rise Health, where she led the design and implementation of a full primary care transformation suite of products which included proprietary technology and transformational business solutions. In this role, she led her team to win the prestigious U.S. Department of Health and Human Services health data award for IT innovation. Prior to Rise, Nicole spent 16 years leading operations and information technology programs for UnitedHealth Group and Cigna HealthCare. While there, she served as business lead for the technology transformation of the country's largest dental and vision services company, led the national deployment of healthcare quality and affordability programs, and was responsible for the successful integration of many major health plans. Nicole holds a bachelor's degree in statistics/math from the University of Florida. She is a board member and CEO of the Florida Association of ACO's, board member of Boys and Girls Clubs of NE Florida, co-chairs the ambulatory committee for Central / North Florida HIMSS, Dean's Council member for University of North Florida and member of the Junior League. She has been recognized for her personal and professional achievements many times, most recently as the nation's Outstanding Midmarket IT Leader of the Year Awards and the business journals "Women of Influence". She is passionate about changing healthcare and enabling physicians to provide quality and consumer focused care.
Bill Brown is the Manager of Digital Distribution at Highmark Health Services. He has been with the organization for 7 years. His primary responsibilities include strategy, development and delivery of Highmark's Private Exchange for PA, WV and DE. Bill's diversified experience at Highmark included audit, finance and product development. Prior to his time at Highmark, Bill focused in audit and finance for PNC Bank and Heinz World Headquarters. Additionally, he earned his Bachelor of Science in Business Management and his MBA from Point Park University.
Jen Bullock is the Director of Customer Service & Operations for the
Commonwealth of Massachusetts Health Connector. Jen has over ten years of
experience working in operations and customer relationship management, with
most of her career being spent in the private health insurance market. Jen
has been with the Health Connector since 2010 and is responsible for
overseeing operations for the existing Commonwealth Care and Commonwealth
Choice programs, as well as leading the implementation of the Health
Connector's new customer service and operations functions in preparation for
transition to national healthcare reform.
Prior to joining the Health Connector, Jen was the Manager of Account Management & Service Resolution at Tufts Health Plan, where she was responsible for overseeing provider account management, a claims resolution team and service recovery operations. Jen possesses a bachelor's degree from Syracuse University and Masters of Business Administration from Simmons College.
Jeannie, an Abbeville resident since 2000, joined Abbeville Area Medical Center as a Billing Specialist and has advanced into the leadership role of Patient Financial Service Director, where she manages approximately 30 Full-time employees. Prior to a career in Healthcare, she worked in exceptional education teaching severe communication and behavioral disordered individuals. She currently volunteers with Beyond Abuse, a victims advocate program and The American Literacy Council. Jeannie has four grown children and four amazing grandchildren. She enjoys spending her spare time with her husband, Bill, horseback riding, kayaking, and riding motorcycles.
John Casillas is CEO of BoardTrust, LLC., a strategic advisory firm dedicated to advancing the medical banking paradigm. He also serves as the global health IT fellow with the World Bank and was formerly Senior Vice President of HIMSS, a global health IT association and society.
In 2001, Casillas founded The Medical Banking Project, an industry think tank and pioneering authority in the convergence of banking and healthcare systems, later acquired by HIMSS. He coined the term "medical banking" to denote this emerging area of discipline and founded a series of industry-recognized forums that shaped the agenda in the medical banking industry.
CNET's Esther Dyson called the Medical Banking Project one of the "top ten levers" for transforming healthcare. He is well-published and has been interviewed by CNBC, Wall Street Journal, USA Today, LA Times, Crain's Workforce Management, HFM magazine, HealthLeaders and many others. He has provided testimony to the US National Committee on Vital and Health Statistics (NCVHS), advised various agencies at HHS, the U.S. Treasury, and several state legislatures. He has served as an EHNAC Commissioner.
His honors include being named one of the Top 100 Influential People in Finance by Treasury & Risk Magazine in 2012, Healthcare 100 awarded by the Nashville Business Journal in 2005 and 2006, and in 2001, he received "First Place National Editors Award" by the Association of American Healthcare Administrative Management (AAHAM) for his article entitled "The Emerging Compliance Matrix." He defined the body of law, published in the Banking Law Journal and LexisNexis' Treatise on Health Care Law and Health Care Law Monthly that helped to resolve the difficult issue of HIPAA's impact on banks and financial institutions and is considered a leading expert in this area.
He lives in Tennessee, USA.
With more than 30 years of experience in health insurance, healthcare management, benefits administration, sales and marketing, Sorin Davis has served the healthcare industry from many perspectives. Sorin currently supports CAQH, the Council for Affordable Quality Healthcare, a not-for-profit alliance of the nation's leading health plans and networks as Managing Director of Business Development and Marketing.
Previously, Sorin was executive vice president of MultiPlan, and CEO of its subsidiary, CareAway USA, providing services to over 200 HMOs. During his tenure, he was instrumental in transforming MultiPlan into one of the nation's largest and best know independent PPOs. He also, represented MultiPlan, as its deputy board member to CAQH. Before MultiPlan, Sorin was Director of Labor Sales and Account Management at Empire Blue Cross, leading the team responsible for the then largest block of labor healthcare business in the country. Earlier, he was director of claims administration for the Amalgamated Life Insurance Company, and assistant administrator of the International Ladies Garment Workers Union Health and Welfare Funds.
Sorin holds a master's degree in public administration from New York University, specializing in health services management. He served on the Democratic Leadership Council's Progressive Policy Institute Health Care Committee, and held positions on HIAA and AAHP committees, including chair of HIAA's Managed Care Committee.
Tom Dean is Senior Vice President of Financial Services at Emdeon, a leading provider of revenue and payment cycle management and clinical information exchange solutions, connecting payers, providers and patients in the U.S. healthcare system. Previous to his current position, Tom was President and CEO of Revenue management solutions a service provider to banks offering healthcare specific cash management solutions. Tom worked for the past 25 years as in senior management positions at some of the leading healthcare and banking IT organizations.
Rich Dowell is the manager of UnitedHealthcare's Process Performance Program (P3) where he and his team work with large hospitals, physician groups and ancillary care providers to improve their administrative experience with UHC. As a certified Six Sigma Black Belt with 15 years of experience in payment systems and technology adoption, his focus is on transforming opportunities for improvement into sustainable solutions that reduce rework and wasted resources. A graduate from Brigham Young University (Economics) and the University of Illinois (MBA), Rich is completing his doctorate in healthcare administration from Central Michigan University with an emphasis in change management results in healthcare technology.
David Duvall is First Vice President, Product Manager at SunTrust Bank
responsible for the development and rollout of healthcare revenue cycle
management solutions within their Treasury and Payments Solutions group.
David has over 34 years of experience working for commercial banks in both
operations and product development capacities. This included serving as
Director of Commercial Product Development and Marketing for The South
Financial Company (now part of TD Bank) headquartered in Greenville South
Carolina. Most recently David worked for VSoft Corporation as a Senior
He holds a Bachelors of Science degree in Finance from the University of Baltimore, in Baltimore Maryland.
As a Managing Director at Citi, June leads the Global Healthcare Business for Citi Enterprise Payments, a $38B global payments business. Citi Enterprise Payments was formed by Citi's CEO and Chairman to focus Citi's extensive expertise with retail and wholesale payments on business-to-consumer payments and information service opportunities globally. In this role, June has engaged with CEO's and CFO's from leading healthcare systems and payers to identify critical industry challenges. In response to growing industry needs in patient payments, June built a new business in healthcare and launch Money2 for Health. Money2 for Health vastly improves the consumer experience, speeds up payments for providers and drives meaningful savings for payers and providers. Money2 for Health leverages Citi's extensive experience in high volume payments via mobile and web. In partnership with leading healthcare industry partners Money2 for Health drives value for payers, providers, employers and consumers. Aetna is a charter health plan and Parallon (HCA) is one of the charter providers.
Prior to Citi, June was Global General Manager of Banking and Financial Markets at IBM, a $20B business. In this role, June was responsible for the firm's business results, strategy, solutions, partner relationships, and investments for IBM's largest industry. Under her leadership, IBM expanded its portfolio of business solutions and delivered strong growth and double digit growth in payments and risk management.
Prior to joining IBM, June was Chairman and CEO of a private software company specializing in risk management which was backed by Deutsche Bank and AIG. This company was awarded recognition for its software and patents by industry leaders including JP Morgan Chase and Deutsche Bank.
At JP Morgan Chase, she served in a number of leadership roles. As Head of Transactional Banking Services for Asia-Pacific (payments, cash management and trade finance and trust), she more than doubled the business in less than 3½ years and successfully created a successful joint venture in payments with the Australian Post Office. She also spearheaded the creation and served on the Board of a multi-bank joint venture in electronic bill payment and presentment.
At Booz-Allen, June led growth strategies, alliance and acquisition and turn around projects across many industries including consumer products, financial services and media.
June graduated summa cum laude in Chemical Engineering and Pre-Med from the University of Pittsburgh. She was elected into the Innovators Hall of Fame for Banking Systems and Technology and named one of the Top 10 leading innovators by Banking Technology News. June was named one of the most influential women in banking by US Banker and has been a frequent featured speaker internationally at both client and industry events globally.
With over a decade of experience in market research, product management, and strategic planning at WEX, Mark is responsible for creating and executing the product roadmap for WEX Virtual Payments. Mark manages the product's growth, profitability, policy, and promotion, with a specific vertical focus on WEX Health. As WEX's healthcare subject matter expert, Mark manages WEX Virtual's direction and deployment. He holds a BA from the College of the Holy Cross, and an MBA from the University of California at Davis.
Landon Gordon brings a decade and a half of experience in healthcare, clinical and transaction systems to his role as vice president of product management for Comdata Health, a division of Comdata focused on providing electronic payment solutions for the healthcare industry. Prior to joining Comdata, Gordon served as the chief technology officer for HERAE, where he led the healthcare industry's first sub-accounting and claim payment normalization service. He also is experienced in the development of telemedicine and inpatient drug systems as well as medical devices and mobile technology.
Ms. Holland currently is the Senior Director of Healthcare & Industry Verticals for NACHA. As Senior Director, she leads NACHA's healthcare payments program and works on other payments and remittance information and standards projects. Previously at NACHA Ms. Holland led NACHA's international programs. She has more than 20 years of experience in cash management, project management and product development. Prior to joining NACHA in 1996, Ms. Holland was a Vice President and Senior Product Manager for First Interstate Bank. She is an Accredited ACH Professional (AAP) and a permanent Certified Cash Manager (CCM).
June has 28 years of Treasury Services product management and customer
service experience. Since 2005, she has helped lead Wells Fargo's solutions
development for the healthcare industry. Currently she is responsible for
Wells Fargo's Revenue Cycle Management - Claims Payment Solution for
Commercial/Government Insurance Payments product strategy and Supplier
Payment Solution, a healthcare provider supply chain management payables
June is a frequent presenter and author on the convergence of healthcare and banking.
Currently she serves as the co-chair of HIMSS/Medical Banking and Financial Systems, Business Edge Task Force committee. She served as Chair of the HIMSS/Medical Banking and Finance Systems Steering Committee from July 2011 through June 2012. She was awarded the Evelyn Casillas Award in February 2012 by HIMSS as recognition of her industry leadership in healthcare financial services.
June holds both graduate and undergraduate degrees from the University of North Florida in Jacksonville, FL.
NetSpend Corporation is a leading provider of prepaid debit cards in the United States. The company's mission is to empower consumers with the convenience, security and freedom to be self-banked. Frank Kaplan is Senior Vice President of Business Development. He joined NetSpend in 2007 with more than 25 years of executive leadership experience in technology sales, marketing and business development. Before joining NetSpend, Mr. Kaplan served as Vice President of Worldwide Sales at WholeSecurity, a software security company that was acquired by Symantec. He has also served in executive sales and marketing roles at Compression Labs, VTEL, Clear Commerce and AT&T. Mr. Kaplan holds a bachelor's degree in journalism from Ohio University and a master's degree in sports administration from Ohio State University.
Charyl Kavner is a Vice President and Senior Healthcare Product Strategy Manager for Fifth Third Bank. She is responsible for developing, executing and launching Treasury Management healthcare products that help providers better manage their revenue cycle. Charyl has over 20 years experience working in the healthcare industry that includes developing products for: health plans, bank card payment networks and financial institutions. Charyl earned a Master of Arts and Education degree from Washington University and a Bachelor of Arts and Education from Arizona State University. She currently resides in Chicago, IL.
Kim Kennedy is responsible for identifying and developing new market
segments and vertical industry opportunities for existing and new U.S. Bank
payment products. Her areas of oversight include healthcare as well as the
middle market and public sectors.
Kennedy joined U.S. Bank in January 2007 as manager of Healthcare Payments. She has also served as product and program manager for U.S. Bank Freight Payment.
Kennedy has 30 years of management experience in the financial services industry, including retail banking, wholesale banking and personal lines insurance. Prior to U.S. Bank, Kim held leadership positions at the ACE-INA insurance group, Visa U.S.A. and Mellon Bank. Her background includes management positions in program and product development, business development and client relationship management.
Kim received a bachelor's degree in Marketing from Robert Morris University in Pittsburgh, and a master's degree from the Katz Graduate School of Business at the University of Pittsburgh.
Carl is Aetna's Head of National Networks and Contracting Services. He is responsible for contracting policy and strategy nationwide. Carl's team also negotiates contracts with national healthcare providers, develops new payment models, builds performance networks and oversees fraud detection and prevention. Carl is also leading the integration of Aetna and Coventry's provider networks.
Prior to his new assignment, Carl was a Regional President with Aetna responsible for network, utilization management and quality management in eleven states. This encompassed 5.2 million members and the management of billions of dollars of medical expenses. He was President of Aetna's HMOs in seven states including Texas.
Prior to joining Aetna he was Executive Director for Prudential's North Texas operation.
Mr King was also CEO of Health Alliance Medical Plans, an innovative provider-sponsored plan based in Urbana, Illinois for five years.
Carl started out in the hospital business running hospitals for Hospital Corporation of America and Hospital Affiliates International. He also has multi-specialty group management experience.
Carl earned his B.B.A. degree in Health Administration from Georgia State in 1978 and his M.H.A. degree in Health Administration from Duke University in 1980.
Carl is listed in the Who's Who in Managed Care publication. He has served on numerous boards and committees in the health care industry, and is a frequent speaker at industry events.
Scott Krah is a Vice President and Senior Product Manager with KeyBank's Enterprise Commercial Payments group focused on Healthcare Payments and their impact on payers, providers and patients. Mr. Krah joined the financial services industry as an EDI product manager and has supported the healthcare industry for over 16 years. During this time, Mr. Krah has participated and contributed too many healthcare and financial service industry groups and worked directly with healthcare organizations of all types to streamline their revenue cycle. In his current capacity with KeyBank, Mr. Krah directs the bank's healthcare product management team to support the healthcare industry and the many challenges providers and payers face while collecting and disbursing payments. Mr. Krah earned a Bachelor's degree in Business Administration from Waynesburg University in south western Pennsylvania and is an Accredited ACH Professional. Mr. Krah and his family currently reside in south western Ohio.
Kunal Kumar is VP of Business Development at PayNearMe, the electronic cash transaction network that enables consumers to pay rent, transfer money, repay loans, buy tickets, make online purchases and do much more with cash. In his role, Kunal is responsible for identifying and developing new market segments and vertical industry opportunities. His current areas of oversight include healthcare, non-standard insurance, lending and telecom. Prior to joining PayNearMe in 2010, Kunal was a consultant at Booz & Company focusing on clients in the financial services sector, and a Fellow in Domestic Policy at the Clinton Foundation. Kunal holds a BS in Industrial Engineering & Economics from Northwestern University.
Vincent Marzula is the Managing Director for the Healthcare solutions team. His group is responsible for driving the strategic direction, solution development, and positioning for the BNY Mellon's Treasury Services Division in the Healthcare Market segment. Vince and his team leads a cross functional group representing multiple business lines across the institution to deliver comprehensive integrated solutions using multiple bank assets to achieve client goals in administering their healthcare revenue cycle.
Vince's previous experience over 20 + years includes developing innovative solutions to both payers and providers in the healthcare revenue cycle for PNC Financial Services and multiple Cash Management services for the former Mellon Bank. He is currently a board member of the Electronic Healthcare Network Accreditation Commission (EHNAC) and a past Vice President of the Medical Banking Project. Vince is a graduate of the University of Pittsburgh with a bachelor's degree in economics.
Darren Muise is Head of Commercial Partnerships, State and Local Government at Visa Inc. In this role, Mr. Muise is responsible for business development in the healthcare, state, local and higher education markets. His responsibilities include strategic partnership, development, market research and expansion. Prior to joining Visa Inc, Mr. Muise was SVP, Card Sales Manager for a major national issuing bank.
Mr. Muise joined Visa in 2007 after six years on the issuing side of the card business, where he was responsible for corporate and purchasing card programs within the public sector. His responsibilities included helping organizations gain maximum benefit and value from their purchasing and corporate card programs.
Mr. Muise received a BS in Business Administration from Clayton State University in Morrow, GA. He currently resides in Atlanta, GA.
JOHNS HOPKINS HEALTH SYSTEM
Charlie Myers is Director of Operations, Special Programs and Support for the Johns Hopkins Health System. In that role, he has Accounts Receivable responsibility for the outpatient psychiatry, substance abuse, and long term care services of JHHS. Charlie is also responsible for the revenue control, cash applications, and credit review functions for all of the Hopkins hospitals.
Charlie's previous experiences include positions in hospital, independent laboratory and physician business offices. On the other side of the ledger, he served as Utilization Review Manager at Blue Shield of Maryland, earlier in his career.
In addition to his duties at JHHS, Charlie is the Past Chair of the Government Relations Committee for the National AAHAM, and he is Co-chair of the WEDI Sub-workgroup for the 835 transaction.
He is married and has four children. His hobbies include music and sports.
Brigitte Nettesheim is the Head of Strategy and Operations for the West and Mid America Regions in Aetna's Accountable Care Solutions organization, responsible for working directly with providers of healthcare services to design and build new care and reimbursement models that deliver value in the market. Brigitte has held multiple roles during her seven years with Aetna. Most recently she led a successful national initiative to improve the underlying cost structure of Aetna's health insurance products. Brigitte previously served as the Director of Sales and Service, working directly with large employers to align their benefit strategies with impactful outcomes and as the Director of Medical Economics for Aetna's Mid America Region.
Prior to her work at Aetna, Brigitte was a provider strategy consultant with Tiber Group (now owned by Navigant Consulting) where she worked on multiple strategic initiatives with providers across the nation. She also formerly worked on business development in the Specialty Pharmacy division of Caremark and spent five years as an active duty officer in the U.S. Army
Brigitte holds a B.S. in Economics from the United States Military Academy at West Point and a M.B.A. with emphasis in Health Industry Management from Northwestern University's Kellogg School of Business. Brigitte and her husband Dan reside in Kenilworth, Illinois, with their three children where she is actively involved in the community and coaches a competitive level girls fastpitch softball team.
Mike Olson, is the Senior Product Manager for Fifth Third Banks Healthcare Services in addition to their Wholesale and Retail Lockboxes. His current responsibilities include establishing and managing the strategic direction, product development, and oversight for these services. He has been with Fifth Third since 2002 and has spent his career there working with and helping to shape the banks receivables solutions including their RevLink payment platform. Mr. Olson also chairs the Remittance Mail Advisory Committee’s work group on Operational Performance.
Kelly Paal is a Revenue Cycle Manager at Allina Health, a not-for-profit
health care system which is comprised of 12 hospitals and 100+ clinics.
Kelly's primary responsibility is the management of cash flow into Allina
Health for all Hospitals, Clinics, Home Oxygen, Transportation, Home Care
and other acquired business groups not on the primary billing system.
Kelly has 13+ years in healthcare experience on the provider side and an additional 10+ years of experience from a payer's perspective. For the past 5 years Kelly has been involved in the development of processes to ensure effective system wide cash application and reconciliation workflows within the Allina Health organization.
Mr. Alexander S. Preker is the CEO and President of Health Investment & Financing and Chair of the External Advisory Committee for the WHHSJ of the International Hospital Federation (IHF). Health Investment & Financing is a New York based firm that specializes in investment and advisory services for small and medium size health care businesses. IHF is the global federation of hospitals based in Geneva. The American Hospital Association (AHA) is one of its members.
Mr. Preker has had a distinguished career, working at different times for the International Bank of Reconstruction and Development (IBRD), International Development Association (IDA), International Finance Corporation (IFC) and World Health Organization (WHO). Prior to retiring from the World Bank Group in March 2013, he was Head of Health Industry and Investment Policy Analysis for the Investment Climate Department of the IFC. In this capacity, he led a team of advisors and analysts that worked with investors, health businesses and policy makers in improving the investment climate and operating environment for investors and businesses that work in the health sector. This team recently set up a US$1 billion Health in Africa Initiative and was involved in setting up a similar facility for Asia. Prior to his work at the IFC, Mr. Preker was Chief Economist for the health sector in the World Bank Group. In this capacity he coordinated the technical team that prepared the Bank's Health, Nutrition and Population Sector Strategy in 1997. During the past 15 years, this strategy has provided a vision for the World Bank's engagement in the health sector in low- and middle-income countries, leading to an annual lending pipeline of about US$1-2 billion a year and total portfolio value in the range of US$15 billion.
Mr. Preker has published extensively, having written many scientific articles and is the author of over 15 books. His most recent book, "Scaling up Health Education" looks at the economics of public and private partnerships in expanding the education for health workers in low- and middle-income countries.
Mr. Preker is an Executive Scholar at the Icahn School of Medicine at Mount Sinai in New York, an Adjunct Associate Professor of public policy at New York University's Robert F. Wagner Graduate School of Public Policy and an Adjunct Associate Professor of health care management at the Mailman School of Public Health at Columbia University in New York. Recently he was also a Distinguished Visiting Executive Scholar at the Columbia University Business School in New York, NY. He teaches regularly in the International Masters for Health Leadership, McGill University in Montreal. And in the past he has been member of the teaching faculty for the Berkeley/Cambridge Health Leadership Forum.
His training includes a Ph.D. in Economics from the London School of Economics and Political Science, a Fellowship in Medicine from University College London, a Diploma in Medical Law and Ethics from King's College London, and a MD from University of British Columbia/McGill.
Alan Robinson has over thirty years of financial management experience with Intermountain Healthcare. He has worked as financial analyst, hospital CFO, and Strategic Planner. As CFO at Logan Regional Hospital his team reduced AR Days to 40 days and reduced bad debt expense by $1 million while lowering per unit cost. His facility has been progressive in implementing point of service collections while focusing on customer service experience. POS cash collections increased dramatically under his leadership.
His facility was also innovative in introducing a revenue integrity department. This has generated over $30 million in net savings in the Urban North Region the past five years.
Alan has an MBA, CPA, CGMA, and is a Fellow with Healthcare Financial Management Association and the American College of Healthcare Executives. Alan currently serves in a volunteer role as the Region Executive for HFMA's Region 10, comprising seven states.
Michael Trilli is a senior analyst with Aite Group, specializing in health
insurance and payments. He brings to Aite Group 15 years of experience in
product management, strategic partnerships, market research, and business
strategy in the financial services and payments industries.
Prior to joining Aite Group, Mr. Trilli was a director of product development and information management at American Express. In this capacity, he led the software development strategy and execution for point-of-sale products; he also consulted with stakeholders to deliver data and analysis, supporting wide-ranging global initiatives across compliance and product development. Prior to that, he was a director of product management at TSYS Acquiring Solutions, where he focused on revenue growth for proprietary and strategic partnership products, including healthcare, mobile, data security, and prepaid. He has also worked with American Express in various roles, including positions in project management for database marketing capabilities and corporate card operations, product development of customer experience tools and reporting, client consulting, and fraud risk management.
Mr. Trilli received his B.S. in Industrial Engineering from Purdue University and holds a M.B.A. from Arizona State University. He is a certified Six Sigma Green Belt.
A passionate innovator with an insatiable curiosity, Tom has launched and/or accelerated five multi-sided payment platforms in the past 15 years. These initiatives include the development of a low cost B2B global e-commerce payment network for most major currencies and healthcare specific platforms offering multiple payment modalities. Currently, Tom is an Executive Catalyst assisting companies in accelerating their product and service initiatives. He has held executive positions with Comdata, Emdeon, PaySpan (aka; Payformance), National Processing Company, and was a consultant within IBM's GBS Healthcare Payer Practice.
Tim Wenner is a Revenue Cycle Director at Allina Health, a not-for-profit
health care system which is comprised of 12 hospitals and 100+ clinics where
he has responsibility for Patient Financial Services and Chargemaster.
Within the Patient Financial Services area, he has accountability for Cash
Application, Collections, Customer Service, and Refunds.
Tim has 20+ years in healthcare experience and has spent the past several years leading the effort to develop processes to ensure effective system-wide cash application and reconciliation within the Allina Health organization.
Chad has over 25 years of experience in Financial Services and Healthcare. He has managed large, diverse organizations, in health account administration, payments, financing and health insurance. He has a history of success delivering innovative solutions and dynamic growth while improving operations and customer satisfaction. Chad is leveraging this experience to help customers develop and grow innovative solutions, improve operations and develop market growth strategies.
- As CEO of OptumHealth Financial Services, the only financial services group dedicated to healthcare, Chad built the industries’ largest HSA program with over $2 billion in assets, and the largest healthcare payment network, consisting of 850,000 providers and over $50 billion in payments. He also managed an industry leading Stop Loss insurance provider and oversaw all activities of Optum Bank, recognized as one of the fastest growing and best performing ILC’s in the country.
- In his five years with OHFS, Chad drove top line growth of more than 200% while tripling income, improving operating metrics and delivering company leading employee engagement. He also increased Optum Bank’s balance sheet from $600M to more than $2.2B.
- Before joining Optum, Wilkins spent more than 15 years in financial services at US Bank Corporate Payment Systems where he was instrumental in building one of most successful commercial payment groups in the industry. As SVP commercial markets, Chad led a segment that grew to more than $13 billion in annual payment volume. At U.S. Bank, Wilkins also led teams to create innovative products and market growth strategies that consistently resulted in industry leading revenue growth, customer satisfaction and retention.
Ms. Wojciechowski is a Healthcare Market Specialist with BNY Mellon's Healthcare Solutions Team. Rose is responsible for executing on the team's strategic direction, solution development and marketing efforts to the healthcare industry.
Ms. Wojciechowski has over 30 years of experience with the organization and, over the course of her career, has held various roles in product management, direct marketing, credit risk, and financial analysis across multiple business lines. Ms. Wojciechowski is a Certified Treasury Professional and holds a bachelor's degree in accounting from Carlow University and a master of business administration degree from Capella University.
Greg joined Banner Health in 2006 as CFO at Banner Estrella Medical Center. With the acquisition of Sun Health, he was named CFO of Banner Boswell Medical Center in 2008. In 2009, Greg was promoted to his current role of Vice President and Chief Financial Officer of the Arizona West Region.
Prior to joining Banner Health, Greg was CFO at St. Luke's Medical Center, a for profit acute care facility in Phoenix from 2003 to 2006 and Vice President of Finance for Oconomowoc Memorial Hospital, a non-profit acute care hospital in Oconomowoc, Wisconsin from 1987 to 2003. He was controller at Beaver Dam Community Hospitals, Beaver Dam, Wisconsin from 1983 to 1987 and an auditor for a regional CPA firm in Madison, Wisconsin from 1979 to 1983.
Greg received his BBA in accounting and his MBA in finance from the University of Wisconsin – Whitewater in 1979 and 1989 respectively. He is a CPA, American College of Healthcare Executives Fellow (FACHE), a Muncie Gold Merit Award recipient from Healthcare Financial Management Association (HFMA) and is certified in Healthcare Compliance (CHC).
Linda Zang, CCM, is the assistant treasurer at the University of Pittsburgh Medical Center, where her responsibilities include cash forecasting, payment posting, cash accounting, and banking operations for UPMC's 140 subsidiaries. She has 30 years of experience in the treasury field, involving retailing, banking and healthcare. She has been past president of the Pittsburgh Association for Financial Professionals.
She received her B.S. from Georgetown University and M.B.A. from Golden Gate University, San Francisco. Ms. Zang has won several national awards for treasury technology, including the Pinacle Award from the Association of Financial Professionals, and the Alexander Hamilton Award from Treasury & Risk magazine.
Timothy C. Zevnik, CIPP/US, CIPP/G, is the privacy official and HIPAA program director for Molina Healthcare Inc., a national managed care organization based in Long Beach, California. He joined the company in 2001 and served as the HIPAA program manager until he was promoted to the director position in 2006. In 2003, he was named the company's first privacy official, a role he still retains. Mr. Zevnik has over 20 years of experience in the health care industry. Prior to his work at Molina he held several management and analyst positions at PacifiCare of California, and was an analyst at Safeguard Health Enterprises. He specialized in regulatory compliance and ensured that company operations complied with state and federal laws in a cost-effective manner. Mr. Zevnik earned his Bachelor of Arts from the University of California Santa Cruz and earned his Master of Business Administration from the University of California Irvine. Mr. Zevnik is a member of the International Association of Privacy Professionals and is a Certified Information Privacy Professional.