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SPEAKERSJANUARY2017
HEALTHCARE PAYMENTS SUMMIT SPEAKERS JANUARY 2017
HEALTHCARE BILLING & RCM SPEAKERS JANUARY 2017
HEALTHCARE PAYMENTS SUMMIT SPEAKER BIOGRAPHIES



Lee Barrett, Executive Director, EHNAC

Mr. Barrett has been Executive Director of The Electronic Healthcare Accreditation Commission (EHNAC) since its inception in 1993. EHNAC is nationally recognized non-profit healthcare accreditation organization. He has 10 years leading healthcare professional services organizations including PricewaterhouseCoopers, SAIC, Covansys and Virtusa. He has 13 years in senior management roles in payer organizations including: MassMutual, Connecticut Mutual, Travelers and Aetna. He has also been in senior leadership for the American Dental Association Business Enterprises Inc. (ADABEI), the for-profit, wholly owned subsidiary of the ADA, a provider organization. He has led several healthcare software/services development companies including: MBEXX, Claredi, HealthEC and others in which many he facilitated their acquisition. He has served as chairman of WEDI, and ASCX12N Insurance Subcommittee, serves on the eHi Leadership Council and DirectTrust Board and has been on a number of other industry board roles.

He speaks nationally on a number of e-Health/HIT industry topics and is involved in a number of industry coalitions promoting the use and implementation of both administrative and clinical transactions, including the development and proliferation of electronic health records (EHR) and “Meaningful Use” including the Sequoia Project and the promulgation of the Direct Protocol and assuring the security/privacy of health Information exchanges. Mr. Barrett continues to work on key HIT industry initiatives that lay the foundation for health information technology – including support and implementation of key healthcare legislative mandates and speaks nationally regarding security, privacy and cybersecurity risk management/assessment and mitigation strategies and tactics.

Healthcare Payments Innovations
Lili Brillstein, Director, Episodes of Care, Horizon Blue Cross Blue Shield of NJ

Lili Brillstein is the Director of Episodes of Care for the Market Innovations division of Horizon Blue Cross Blue Shield of New Jersey. She is responsible for the overall direction, strategy, design and oversight of the Episodes of Care/Bundled Payment Program. When Lili joined Horizon in January of 2013, the Episodes program was still in pilot and included only total hip and total knee replacement episodes. Under Lili's leadership, the program has grown to include additional orthopaedic episodes, obstetrics and gynecology, GI, cardiology, oncology, and is the largest commercial Episodes program in the country. Lili also plays a leadership role in the advancement of Horizon's PCMH, ACO and other value-based models.

Lili serves as an advisor to CMS and other organizations, nationally, on episodes of care and bundled payment development, and is a recognized thought leader in the advancement of the Episodes of Care model as a health care value strategy for specialty care.

Healthcare Payments Innovations
John Burger, Director of IT - Finance Operations, Kaiser Permanente

John has over 20 years of extensive IT experience in the health care industry and in high-tech industries in silicon valley. When looking to solve for today's challenges, not only does John look at cutting edge solutions, but he couples this with his extensive experience in various markets, spanning three continents - focusing on best business practices.

He currently is responsible for a strategic program designed to help Kaiser Permanente deal with some of the most challenging issues in today's competitive healthcare market, and they are: how do you continue improving data security without compromising the user experience? With this customer focused perspective, he is in the middle of a multi -year, multi -million dollar program that is designed to modernize how Kaiser Permanente accepts its member payments.

Healthcare Payments Innovations
Nell Campbell-Drake, Vice President in the Retail Payments Office (RPO) at the Federal Reserve Bank of Atlanta

Nell Campbell-Drake is a vice president in the Retail Payments Office (RPO) at the Federal Reserve Bank of Atlanta. She has responsibility for international product development for the Federal Reserve’s ACH and Check business lines and for the RPO’s industry stakeholder relations. She serves as an RPO primary point-of-contact, working collaboratively with other Federal Reserve product offices and industry partners.

Ms. Campbell-Drake joined the bank in 1991 as a supervisor in the automated clearinghouse (ACH) department. In 1992, she was promoted to assistant manager in cash services with responsibility for cash processing and reconcilement. She was promoted to director in 1997 with responsibility for the entire Atlanta cash services operation. From 1998 to 2003, she served as director in check services, responsible for adjustments and reconcilement. In late 2003, she transferred to the Retail Payments Office and assumed responsibility for ACH central operations, electronic access channels, and Treasury Financial Management Services coordination. In 2007, she was promoted to assistant vice president and was responsible for product development and sales strategies and customer relations and industry stakeholder coordination. In 2009, she was promoted to her current role of vice president.

Ms. Campbell-Drake has represented the Bank on both district and System-level assignments throughout her career. She also currently serves on the board of the International Payments Framework Association (IPFA) and is the association’s Treasurer. In addition to the IPFA board, she serves as a board member of Community in Schools (CIS) of Atlanta. Before joining the Bank, she worked for ten years at Merrill Lynch Brokerage Firm in a number of capacities.

A native of Memphis, Tennessee, Ms. Campbell-Drake earned a bachelor's degree in communications and an MBA from Jackson State University, in Jackson, Mississippi. She completed the executive development program at the Fuqua School of Business Executive Education at Duke University in 1998. She also earned the Accredited ACH Professional (AAP) certification in 2004.

Healthcare Payments Innovations
Charles Accurso, MD, FACG, Digestive HealthCare Center

Dr. Charles Accurso is the Medical Director of Digestive HealthCare Center and the Central Jersey Ambulatory Surgery Center. He is the founder of both organizations, which are focused on providing quality based, cost conscious, premier, diagnostic and therapeutic services for digestive disorders in a convenient location for the community . He is board certified in Internal Medicine and Gastroenterology.

After attending Seton Hall University, Dr. Accurso completed his medical degree at Rutgers New Jersey Medical School, and finished his internal medicine and gastroenterology training at the same institution . He trained additionally in therapeutic endoscopy in Denmark.

He started Digestive HealthCare Center in 1989, and has been an attending physician at RWJ Somerset Medical Center since that time. There, he was Chairman of Medicine and has served on numerous leadership committees including the executive committee and several hospital board committees.

Dr. Accurso is a Fellow of the American College of Gastroenterology. He is also a member of the American Society of Gastrointestinal Endoscopy and the American Gastroenterology Association.

He has 30 years of experience treating patients in the community and has been recognized continuously for the past 12 years as a peer-selected Castle Connolly Top Doctor in New Jersey and in the New York metropolitan area . He has also been recognized as a Top Doctor multiple times in Inside Jersey magazine. He is a leading national figure in the process of changing healthcare to document and improve quality for patients and decrease healthcare costs. He developed the first "bundled" colonoscopy program in New Jersey, and has lectured nationally on this topic.

Dr. Accurso was born in Italy and emigrated with his parents to the U.S. in 1968. Working in his father's bakery as a young man gave him the opportunity to learn the value of providing "superior service."

He has been married for over 30 years to his wife, Monica. They have two daughters and live in central New Jersey. He enjoys practicing gastroenterology, playing golf, reading, sailing and traveling.

Healthcare Payments Innovations
John Edgar, Vice President, Treasury Management Services, Segment Manager/Healthcare, TD Bank

John Edgar has been with TD Bank since 1997 and he currently leads the healthcare segment for Corporate Product and Services. In this multi-faceted position, John directs the bank’s growth strategy for healthcare receivable and payable solutions.

John has extensive experience in the financial payments industry and has lead sales, product and operations. During his career in the treasury management and the payments industry, John has served multiple business segments including, Small Business, Middle Market, Large Corporate, Government and Institutional Healthcare.

John holds a B.B.A in Finance from Florida Atlantic University and a Master's Degree in Finance from Boston University.

Healthcare Payments Innovations
Pam Jodock, Senior Director, Health Business Solutions, HIMSS

Pam has more than 30 years of health care experience. She was responsible for the successful establishment and growth of two Midwestern hospice operations; has been involved in everything from product development to regulatory implementation to healthcare policy for two of the nation's largest health insurance companies and was directly involved in crafting language for the Patient Protection and Affordability Act. As the Senior Director of Health Business Solutions for HIMSS, Pam oversees the overall management and strategy development for HIMSS Health Business Solutions initiatives, which include Revenue Cycle Improvement, ICD- 10 Implementation/Operationalizing, Administrative Simplification, Fraud and Abuse, and Coding Integrity. Pam is a graduate of Eastern Oregon University with a BS in Politics, Philosophy and Economics.

Healthcare Payments Innovations
Mike Manna, First Vice President, Treasury & Payment Solutions, SunTrust Bank

Mr. Manna serves as the healthcare domain subject matter expert for SunTrust's Treasury and Payment Solutions group. He is responsible for assisting T&PS sales in managing opportunities that involve solutions of multiple and technically complex treasury products to meet the highly customized and unique needs of clients engaged in healthcare financial operations.

With over two and a half decades experience in the financial transaction processing industry, Mike has spent the past eight years focused on providing technologies which optimize the settlement process of healthcare payables and receivables; working with major financial institutions, large national billers, payers and healthcare delivery organizations . He has substantial experience in a variety of organizational settings having held senior positions in sales, sales management, product and general management and M & A assignments at both private and public companies.

A Dallas native, Mike continues to reside in North Texas. He is an honors graduate of Boston College.

Healthcare Payments Innovations
Mary E. McMillen, Product Manager, Healthcare, Wells Fargo

Mary McMillen is a Healthcare Global Product Manager for Wells Fargo Treasury Management, specializing in Patient Receivables. Mary has a deep background in product development and innovation, and spent 20 years of her career as a Corporate Controller in manufacturing, finance and healthcare. She was part of the product team that developed and launched the HSA product for Wells Fargo.

Healthcare Payments Innovations
Ron Moser, Sr. Auditor, EHNAC

Mr. Moser is currently senior auditor/reviewer for EHNAC and he has held this position since 2007. Specializing in the areas of healthcare IT and accreditation through EHNAC, he has led multiple companies through the EHNAC accreditation process.

Prior to working with EHNAC, Mr. Moser was Director of Clearinghouse Operations for NDCHealth (now part of RelayHealth), which he joined in 1987 as a chief architect of one of the nation’s first healthcare transaction networks. He led the IT team to ensure its healthcare network commanded a leadership position throughout its history. He has over 25 years in healthcare in both Health Information Technology (HIT) and senior business positions. Mr. Moser is a Certified Information Systems Auditor (CISA) and is also Certified in Risk and Information Systems Control (CRISC). He holds a BS degree in Computer Science from Taylor University.

Healthcare Payments Innovations
Cindy Newton, CPA, System Director of Banking Operations, Baylor Scott White Health

Cindy C. Newton is a CPA and serves in the role of System Director of Banking and Treasury Operations for Baylor Scott & White Health. She has 14 years of finance and treasury experience in healthcare coupled with a career history in banking and manufacturing which have combined to create a unique understanding and perspective of complex treasury, payment and revenue cycle issues and challenges. This fuels her commitment and passion to drive continuous process improvement in solutions and operations across the organization.

Organizationally, Baylor Healthcare System and Scott & White Healthcare merged in October 2013 to become the largest not-for-profit health care system in Texas and one of the largest in the United States. The merged organization has 48 hospitals, more than 900 patient care sites, more than 6,000 active physicians, over 40,000 employees, and also includes the Scott & White Health Plan. Cindy and her treasury team took over the banking and treasury operations of the merged organization within the first week after the merger was complete, and she began to formulate and implement a plan to centralize treasury operations throughout the system to enhance synergies and controls. She partners with other leaders throughout Baylor Scott & White on revenue cycle initiatives, PCI compliance and program management, payables solutions, and patient facing payment initiatives.

Cindy was a Huntington Innovation Award finalist for her leadership in a vendor partnered design and implementation of a point of service solution that is fully integrated into her company’s installed version of EPIC . She is a member of the Federal Reserve Bank of Dallas Corporate Payment Council, and she serves on the NACHA Advisory Board. Her other professional affiliations include membership in the Texas Society of Certified Public Accountants, the Healthcare Financial Management Association, and the Association of Financial Professionals. She is a guest lecturer at the Hankamer School of Business at Baylor University and the McLane College of Business at the University of Mary Hardin-Baylor. She remains active in her community and church by serving in leadership roles for numerous civic and community organizations, including the Chamber of Commerce, the Temple Independent School District Finance and Executive Search committees, the Cultural Activities Center, and Junior League.

Healthcare Payments Innovations
Joy Paris-Johnson, Vice President, Senior Product Manager, City National Bank

Joy Paris-Johnson is a Vice President and Senior Lockbox Product Manager at City National Bank in Los Angeles, CA. She has over 30 years experience in Banking and Treasury Services where she has managed numerous operational departments, projects and products. Joy has implemented a vast number of lockbox solutions built on process management, workflow, integration and complex application approaches, including a full web redesign. She oversaw the selection and implementation of the Bank’s Healthcare Solution encompassing a comprehensive selection and due diligence process. She was instrumental in the implementation of their first healthcare clients and continues to play a key role with all new clients to the product.

Healthcare Payments Innovations
Michael Rawdan, Ph.D., MBA, System Senior Director of Revenue Cycle & Patient Experience, St. Luke’s Health System

Michael is responsible for Account Management & charter for a structure that redefines the Patient Financial Experience for the largest Provider in Idaho. He has over 20 years' experience in customer management and patient experience working for firms such as Capital One and Hewlett-Packard.

Michael has held various roles across diverse organizations including customer management and insights for Capital One. At Hewlett-Packard, Michael was the Executive responsible for a $2B e-Commerce organization. Within HP, Michael managed Data & Analytics to drive user interface changes that drove significant improvements in performance.

These experiences have led Michael to St. Luke's Health System where he has been tasked with identifying and developing solutions that improve Patient Financial Experience from end to end. This is defined as pre-patient experience through each step of the clinical and non-clinical touch points.

Michael holds a BS in Marketing from the University of Tampa, MBA from Northwest Nazarene University and a dual PhD. in International Business & Decision Sciences from NOVA Southeastern University.

Healthcare Payments Innovations
Mark Snover, Director of Reimbursement Innovations, Highmark Blue Cross Blue Shield

Mark Snover is the Director of Reimbursement Innovations at Highmark Blue Cross Blue Shield, located in Pennsylvania. His 8 years at Highmark have included experience in Episode Analytics, Reimbursement Strategy, Contract Modeling, Unit Cost Management, Hospital/ASC rate negotiations, and Medicare Cost Report Audit. Mark has a BS in Finance from St. Joseph’s University and an MBA from Penn State University.

Healthcare Payments Innovations
June St. John, SVP, CTP, Healthcare Product Manager, Wells Fargo

June has 28 years of Treasury Services product management and customer service experience. Since 2005, she has helped lead Wells Fargo's solutions development for the healthcare industry. Currently she is responsible for Wells Fargo's Revenue Cycle Management - Claims Payment Solution for Commercial/Government Insurance Payments product strategy and Supplier Payment Solution, a healthcare provider supply chain management payables strategy.

June is a frequent presenter and author on the convergence of healthcare and banking.

Currently she serves as the co-chair of HIMSS/Medical Banking and Financial Systems, Business Edge Task Force committee. She served as Chair of the HIMSS/Medical Banking and Finance Systems Steering Committee from July 2011 through June 2012. She was awarded the Evelyn Casillas Award in February 2012 by HIMSS as recognition of her industry leadership in healthcare financial services.

June holds both graduate and undergraduate degrees from the University of North Florida in Jacksonville, FL.

Healthcare Payments Innovations
HEALTHCARE BILLING & RCM SPEAKER BIOGRAPHIES
Healthcare Billing and Revenue Cycle Management Innovations Conference
Mary Eileen Bezman
Revenue Manager Pharmacy
New York Presbyterian Hospital

Healthcare Billing and Revenue Cycle Management Innovations Conference
Trudy Brazier-Thompson
Patient Financial Services
New York Presbyterian Hospital

Healthcare Billing and Revenue Cycle Management Innovations Conference
Raymond Chase
VP of Revenue Cycle, St. Josephs Health System
Alliance Health Providers

Healthcare Billing and Revenue Cycle Management Innovations Conference
Samara Chislom
Assistant Director Patient Financial Services
Flagler Hospital

Healthcare Billing and Revenue Cycle Management Innovations Conference
ME Clancy
Practice Operations, Revenue Cycle Management Consultant, MHA, CMPE, CPC, CCS
Emmy Award Healthcare
Emmy Clancy is a Revenue Cycle Management expert who understands how operations impact both revenue and risk. She has over 20 years of experience in revitalizing and restructuring operations in healthcare, payor, hospital, singlespecialty and multi-specialty physician practice settings.

Passionate about healthcare, Emmy provides relevant and current instruction in a flexible and down-to-earth manner. Her expertise includes both revenue cycle management and practice administration. Having led start ups for new practices and new lines of business, she focuses on regulatory requirements, process development, benchmarking and education with all team members to meet enterprise goals and maximize revenue making opportunities. She believes optimal operations lead to the highest dollars and lower risk.

Emmy helped to develop and lead ICD-10 transition activities with Humana, as well as with several provider organizations. She offers comprehensive and specialty training for ICD-10 diagnosis and procedures, as well as implementation planning, transition guidance, and clinical documentation improvement.

Emmy received a Masters in Healthcare Administration from University of Southern Indiana, and is a certified medical practice executive, facility coder and professional coder in addition to being an ICD-10 trainer through AHIMA. She is active in national and state chapters for MGMA, AHIMA and AAPC, a member of the Renal Physicians Association, and is the founder and past president for the Madisonville, Kentucky Codeminers Chapter of the AAPC.

Healthcare Billing and Revenue Cycle Management Innovations Conference
Meki Davis
International Medicine Billing and Collections Lead
The Children’s Hospital of Philadelphia
Meki Davis is a leader in resolving accounts receivable that has been in the healthcare industry for over 15 years. She began her career in healthcare as an insurance collector for the Tenet Health System where she advanced several times holding the position of legal recovery specialist prior to joining The Children's Hospital of Philadelphia (CHOP) in 2003. Meki has also been on a progressive path by obtaining multiple promotions at CHOP from Business Office Supervisor to her current role as International Medicine Billing & Collections Team Lead. Her primary responsibilities are to ensure all claims are systematically organized and billed in a timely manner to the supported international entities, as well as, applying all applicable payments to the appropriate physicians’ groups, hospital cost center, and vendor invoices. In order remain current about the patient experience and issues affecting front end registration which may result in back end denials, Meki holds a position in the outpatient diagnostic department at Einstein Medical Center Montgomery, and is a bed coordinator for Penn Presbyterian Hospital which is a level 1 trauma center. Meki has a Bachelor’s of Science degree from Drexel University in Philadelphia PA, and recently attained her Master’s Degree in Health Administration from St. Joseph’s University also in Philadelphia PA. She is not only a leader in health care, but she also obtained experience as a volunteer lactation consultant for the CHOP sponsored homeless health initiative. As Meki’s career progresses at CHOP, her focus will include addressing delays in reimbursement, promoting claim efficiency, and exploring the use of various payment models.

Healthcare Billing and Revenue Cycle Management Innovations Conference
Michelle Durner
Healthcare Billing and Management Association

Healthcare Billing and Revenue Cycle Management Innovations Conference
Stephanie Giannetto
Senior Director of Revenue Cycle and Risk Adjustment
Commonwealth Care Alliance

Healthcare Billing and Revenue Cycle Management Innovations Conference
Khaled Kadry
Director of Revenue Cycle
Columbia University Medical Center
As a lifelong public health advocate and professional with 10+ years of experience, Mr. Khaled Kadry has held various positions in healthcare experience, including work surrounding revenue cycle management, consulting, performance improvements and business analytics. Mr. Kadry has held positions at Navigant Consulting, Northwell, Montefiore - KPMG and is currently the revenue cycle director at Columbia University Medical Center.

Mr Kadry has a BSc in Business Management at Baruch College and earned an MBA from Dowling College and MHA from Columbia University. Mr. Kadry also has an Executive Certification in financial management from Cornell University and is certified in Green Belt Six Sigma and Six Sigma Lean.

His areas of expertise include revenue cycle, P&L, staffing, financial restructuring, data analytics and process improvements.

Mr. Kadry was born and raised in Cairo, Egypt, and moved to New York over twenty years ago to attend Baruch College.

Healthcare Billing and Revenue Cycle Management Innovations Conference
Greg Kanetis
Director of Patient Financial Services, MPA
Lawrence General Hospital

Healthcare Billing and Revenue Cycle Management Innovations Conference
Jose Diaz de Leon
Director
Revenue Cycle

Healthcare Billing and Revenue Cycle Management Innovations Conference
Judi Lorenz
Director of Patient Financial Services, Collections & Outreach
Aultman Hospital

Healthcare Billing and Revenue Cycle Management Innovations Conference
Tracy Olsten
Manager Healthcare Revenue Cycle ICD-10 and Coding
Colorado Coalition for the Homeless Clinics

Healthcare Billing and Revenue Cycle Management Innovations Conference
Eddie Read
CFO, Throckmorton County Memorial Hospital
New Light Healthcare

Healthcare Billing and Revenue Cycle Management Innovations Conference
Debra Rossi
AVP Coding and Reimbursement
Northwell Health

Healthcare Billing and Revenue Cycle Management Innovations Conference
Carolyn Rubin
Director of Revenue Cycle Management
Dallas Nephrology Associates
Accomplished healthcare professional with 24 years expertise in end-to- end revenue cycle optimization, implementation of ‘Best Practices’ and operational efficiencies, reimbursement, managed care, process improvement, billing and coding education and recognized for outstanding leadership and commitment within her profession. Experienced consultant focused on improving facilities, physicians’ and practice efficiencies to minimize risk and increase patient access to care.

Demonstrates expertise in revenue cycle operations, implements and monitors wide portfolio operations, compliance systems and initiatives to enable organizational compliance with all applicable CMS, federal, and state regulations.

Proven educator and public speaker for the last 20 years. Recognized as a ‘subject matter expert’ in her field with the ability to mentor and knowledge transfer to students, conference attendees, providers, and employees

Healthcare Billing and Revenue Cycle Management Innovations Conference
Carla Sexton
Revenue Cycle Manager
ICD-10 Trainer

Healthcare Billing and Revenue Cycle Management Innovations Conference
Corinne Smith, JD, MHA, FACHE
Partner
Strasburger & Price LLP

Healthcare Billing and Revenue Cycle Management Innovations Conference
Patsy Writesman
Healthcare Consultant Patient Engagement
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